Home > Why TBN > Education Seminars and GTS > Current Education Seminars Topics

Current Education Seminars Topics:


Visual Charting

Seminar Overview:

"Why do you chart a patient the way you do?" The answer usually comes down to the way you were taught in school - which is fair. However, how long ago were you in dental school? Did they have a computer chair-side in your operatory? Probably not, and even if a computer was in the dental lab, it was probably used minimally and simply mimicked paper systems. Since computers have come a long way in the last few years and digital photography and radiography are becoming the norm in a modern dental office, we believe that the way you think about how you chart a patient should be revisited. This seminar explores new ideas of how you can use today's technology in your operatory and how you can chart your patients more accurately and more efficiently. We introduce you to the concept of "Visual Charting!" using TBN's new ChairSide Imaging and ChairSide Charting programs - after all, "A picture is worth a thousand words!"

ChairSide Suite Educational Seminar

Seminar Overview:

This Educational Seminar explores new ideas of how you can use today's technology in your operatory and how you can chart your patients more accurately and more efficiently. We explore some of the advanced features and benefits of our ChairSide Imaging & ChairSide Charting programs. In doing so, we will also demonstrate our concept of "Visual Charting!" This seminar will be of interested to current clients using our ChairSide Suite products as well as non-clients.

Patient Correspondence using T-Word & T-Forms

Seminar Overview:

Most offices would agree that Patient correspondence is essential to building a practice and keeping in contact with your patients. It's so fast and easy to create correspondence using Tracker's T-Word and T-Forms Add-on modules that you will not have any excuses for not keeping in touch with patients and others. This session will be beneficial to all office receptionist and mangers using Tracker (especially Ortho and other Specialist offices).

Find out why "T-Word is by far the most powerful and easiest of all our Add-on Modules and it is surprisingly the most underutilized!"

Through live demonstrations you will learn how to:

  • create individual letters and "Bulk individualized mail merge" letters to a select group of contacts,
  • create and send individual/group e-mails and automatically print a letter for those contacts without an e-mail address,
  • create and manage new Templates,
  • create your own custom forms/questionnaires with T-Forms and see how it integrates with T-Word,
  • save letters on-line and access the letters using Tracker,
  • Tips and Tricks in Word (such as using Auto Correct, Auto text, Tabs, & using graphics)!

Tracker & Technology, a Focus on Clinical Applications

Seminar Overview:

As Technology continues to improve and costs continue to go down, there are many viable options for dental offices to further automate their offices to become more efficient and productive using Clinical tools. This seminar will introduce you to some of this technology.

Through live demonstrations you will learn about:

  • Clinical Charting using ChairSide Charting and Voice Activated Perio!
  • An introduction to ChairSide Imaging
  • Inter-office communication using ChairSide Messenger
  • Intra-oral camera integration
  • Digital radiography
  • Scanning film radiographs
  • Increased patient communication and correspondence with T-Word
  • Caesy patient education software

What I need to know as a Business Owner

Seminar Overview:

A high-level session only for Doctors who do not know Tracker/computers very well so that you can better understand what Tracker can provide you!

It's not uncommon that many dentists who own dental practices are uncomfortable with computers or what information software programs are capable of providing. Many doctors rely on others to provide them with the information they need. This is OK of course; however, as dentists who own a practice, we feel you owe it to yourself to understand what Tracker can provide you as a business owner. Thus, we have designed this very special Education Seminar to introduce Tracker for dentists to those who are unfamiliar with the program. As business owners, not only should you understand the basics of what Tracker/technology has to offer, but you should also be aware of the business reporting that Tracker is capable of producing, as well as high-level Security aspects. This Educational Seminar is not going to attempt to make you a Tracker "User" but will help you better understand and highlight some areas that we feel you should know.

Due to the nature of some of the topics that will be presented, this Education Seminar will ONLY be available for dentists who own their practices.

Some of the Topics that will be discussed are:

  • Quick Overview of some key Tracker features
  • Knowing what reports/information Tracker can provide you
  • Are you losing money?
  • Which reports you should be running/asking for
  • Understanding Tracker's security
  • Brief overview of some Tracker tools to increase productivity and efficiency

Deal With The People Who Want To Be Dealt With with Chris Scappatura

Seminar Overview:

So often you hear, "I hate working with those people" and that's the salesperson talking! So why not only deal with people who want to be dealt with?

Whether you're in sales, a service industry or even a professional, conducting a client interview is always a wise investment of time to ensure you deal with the right people.

This seminar presents:

  • How to develop your employee, office and patient profiles.
  • Who should do the interviews?
  • Learn the proper way to conduct a client interview.
  • Asking for referrals can be difficult - not anymore.
  • Review your marketing - are you attracting the right clients.

Effective Communication with Chris Scappatura

One of the greatest factors that contributes to your office image is communications. How the office communicates with its clients / patients can make or break that relationship. Many people don't even think about communication until it's too late.

This seminar presents questions like:

  • When to call? What to say? How to say it? When to say it?
  • How to track your calls.
  • How to write great notes (The six elements of a great note) when tracking your calls.
  • When a call won't do you can always write a letter.
  • We discuss when to send a letter, how to draft a letter, mail merging and tracking your letters.
  • Often marketing goes hand in hand with communications.
  • We'll look at creating a newsletter of your own, a true news-letter for clients / patients.

Precision Marketing

Whether you are a new grad or already have wet fingers this seminar can help improve your marketing. We'll cover topics such as creating profiles, creating a marketing plan, external verses internal marketing, types of marketing, growing your business from the inside out, budgeting, the best marketing is free and much more.


Theory - Increase your client base by implementing a blended marketing approach

We will look at these types of marketing types in relation to your business:

  • External - Blanket and Target
  • Internal - Referral and Promotion

Then we will discuss the following:

  • Marketing types vs. effectiveness
  • Marketing types vs. cost
  • Formula for successful marketing

Practical - Tracking the growth of your client base

  • How do you know if its working?
  • The numbers game
  • Follow up

Education Seminars and GTS