Tracker System Requirements

Updated August 23, 2010

If you are considering purchasing a new computer the minimum system configuration is recommended and we ask that you acquire a system that meets or exceeds this configuration. In building this configuration list, we have listed hardware and software that is readily available to the consumer. If you already have equipment which you believe may run Tracker please contact us.

Single/Workstation Configuration Server Configuration
Windows XP SP3, Windows Vista SP1/Windows 7 (UAC must be turned OFF). Microsoft .NET Framework 2.0. Some digital x-ray devices may not be compatible with 64-bit OS, therefore 32-bit is recommended. Windows XP SP3 or Windows Vista SP1, Windows 7. For
larger networks (5+), Windows Server 2003 SP2 / 2008
SP1 / 2008 Foundation reqiured. Microsoft .NET
Framework 2.0. UAC must be disabled where applicable.
Intel Core 2 Duo (or equivalent) or faster (32 or 64-bit) Intel Core 2 Duo (or equivalent) or faster (32 or 64-bit)
2GB of RAM. 2GB of RAM. 4GB for Windows Server.
17” .28dpi Colour SVGA Monitor. Widescreen preferred. 15” Colour SVGA Monitor
1024 x 768  SVGA accelerated video card 1024 x 768  SVGA accelerated video card
20GB or larger hard drive 80GB or larger hard drive in a mirrored disk configuration – High speed SCSI preferred. A mirrored disk configuration is desirable for large networks running Windows Server. Network Attached Storage (NAS) not supported.
DVD-ROM Drive is required on the server.
56K EXTERNAL Modem or High Speed Internet Connection. See Modems/Communications on the Printer/Modem/Anti-Virus Requirementspage for details.
Backup Unit with at least 3 storage media. Backups should be discussed with your hardware vendor. Backup Software capable of copying OPEN FILES (such as Veritas Backup Exec) is highly recommended for reliable backups.
The Bridge Network provides BackTrack Online Backup for offices with high-speed Internet connections. See Backing Up Your Dental Data for more details.
Laser printer (4MB memory at 8 or more PPM). Due to the variety of printers on the market, please ensure you purchase a business capable printer supporting high volume printing. All-in-one Printer-Fax-Copier machines are not supported.
Uninterruptible Power Supply with power management software
If Network Installation: Each machine will require a High performance PCI Network Interface Card. Cabling and hubs should be discussed with your hardware vendor. Cabling, hubs and cards must be 1 Gbit.
Remote Control Access is required on all compuers. Offices with high-speed Internet can choose LogMeIn, pcAnywhere etc. Offices without high-speed Internet must install pcAnywhere on the computer with the dial-up modem.
Microsoft Word 2003 or later is required for generating form letters with T-Word.
Microsoft Outlook 2003 or later is required for generating emails from T-Word. Versions of Word and Outlook must match.

Note

  • Dot matrix, bubble jet, DeskJet or inkjet printers are not suitable for the advanced printing requirements of Tracker.

Note

  • Nero has been found to cause problems with the Tracker directory structure during backups
  • ChairSide Messenger and ChairSide Charting are incompatible with Micrografx PhotoAlbum.
  • BackTrack Online Backup provides 1 GB backups as part of annual support to offices with high-speed Internet connections configured for remote support.

This information sheet is intended to be a guideline for selecting the components to build your computing environment. It is prudent to work with a professional who is experienced in network operating systems, their usage, configuration and proper installation. It is important to select a network vendor whom you can trust. Your vendor should help you make an informed decision and be available to support you.


Because computer networks can be complex, The Bridge Network cannot take responsibility for the misinterpretation of this document. If you have any questions please contact our technical support group at 1-800-922-7434 (ext. 2) for clarification.