Tracker System Requirements

Updated January 11, 2008

If you are considering purchasing a new computer the minimum system configuration is recommended and we ask that you acquire a system that meets or exceeds this configuration. In building this configuration list, we have listed hardware and software that is readily available to the consumer. If you already have equipment which you believe may run Tracker please contact us.

Single/Workstation Configuration Server Configuration
Windows XP, Windows 2000 Professional, Windows Vista. Microsoft .NET Framework 2.0 (Please contact The Bridge Network for details on Vista support) Windows XP or Windows 2000. Depending upon the size of your network, Windows 2000 / 2003 Server should be considered. Microsoft .NET Framework 2.0. Windows Vista is currently not recommended as a file server due to problems with Windows Vista.
Intel Core 2 Duo (or equivalent) or faster (32 or 64-bit) Intel Core 2 Duo (or equivalent) or faster (32 or 64-bit)
1 GB of RAM. 2GB of RAM for Vista 1 GB of RAM. 2GB of RAM for Vista
15” or 17” .28dpi Colour SVGA Monitor 15” Colour SVGA Monitor
1024 x 768  SVGA accelerated video card 1024 x 768  SVGA accelerated video card
20GB or larger hard drive 80GB or larger hard drive in a mirrored disk configuration – High speed SCSI preferred. A mirrored disk configuration is desirable for large networks running 2000/2003 Server
CD-ROM Drive CD-ROM Drive (1 CD-RW drive is recommended in office)
56K EXTERNAL Modem or High Speed Internet Connection. See Modems/Communications on page 2 for details.
Backup Unit with at least 3 storage media. Backups should be discussed with your hardware vendor. Backup Software capable of copying OPEN FILES (such as Veritas Backup Exec) is highly recommended for reliable backups.
The Bridge Network provides BackTrack Online Backup for offices with high-speed Internet connections.
Laser printer (4MB memory at 8 or more PPM). Due to the variety of printers on the market, please ensure you purchase a business capable printer supporting high volume printing. All-in-one Printer-Fax-Copier machines are not supported..
Uninterruptible Power Supply with power management software
If Network Installation: Each machine will require a High performance PCI Network Interface Card. Cabling and hubs should be discussed with your hardware vendor. Cabling, hubs and cards must be 100Mbit or higher.
Symantec’s pcAnywhere 32-bit for Tracker Support must be installed on the computer with the Modem. Offices with high-speed Internet should configure pcAnywhere or Remote Desktop to use this Internet connection.
Microsoft Word 2000 or later is required for generating form letters with T-Word.
Microsoft Outlook 2000 or later is required for generating emails from T-Word.

Note

  • Dot matrix, bubble jet, DeskJet or inkjet printers are not suitable for the advanced printing requirements of Tracker.

Note

  • Nero has been found to cause problems with the Tracker directory structure during backups
  • ChairSide Messenger and ChairSide Charting are incompatible with Micrografx PhotoAlbum.
  • BackTrack Online Backup provides 1 GB backups as part of annual support to offices with high-speed Internet connections configured for remote support.

This information sheet is intended to be a guideline for selecting the components to build your computing environment. It is prudent to work with a professional who is experienced in network operating systems, their usage, configuration and proper installation. It is important to select a network vendor whom you can trust. Your vendor should help you make an informed decision and be available to support you.


Because computer networks can be complex, The Bridge Network cannot take responsibility for the misinterpretation of this document. If you have any questions please contact our technical support group at 1-800-922-7434 (ext. 2) for clarification.