Patient self check-in has long been considered something used only for Orthodontists and their unique scheduling needs. This article asks you to challenge this notion.
Confirming appointments can be a frustrating chore especially after hours of voice mails, unreturned messages, and phone tag. How much time does your office spend confirming appointments? How much time does your office spend leaving messages on patients’ voice mail or with family members? And how many of those patients actually receive the message? Imagine sending a days worth of appointment confirmation reminders to patients with just a click of a button.
A lot of resources are put into the investment of computerizing an office in hopes that its use will increase productivity. What is often overlooked is that your computer hardware and software is only as efficient as the person using it.