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HP Protect Tools

As computers become inexpensive, offices across Canada are taking the opportunity to upgrade their existing systems. Although our latest version of Tracker is compatible with the latest version of Microsoft Windows, there are third party applications that can

sometimes get in the way.

 

In addition to anti-virus software, we have come across a few offices that have purchased pre-loaded computers with a tool that is incompatible with our application. HP Protect Tool is an agent that adds and manages security and is found on some desktop and

laptop computers most likely HP branded.

 

If your office has purchased a computer pre-loaded with HP Protect Tool, this application will need to be completely uninstalled as it interferes with our practice management system. Please note that turning OFF the application temporarily or trying to configure it will not resolve the issues.


If you have any questions about this, please read our System Requirements or contact our support department.

New Carrier on EDI - Group Medical Services

Group Medical Services now accepts EDI.

New Firmware Update for Cleankeys Wireless Keyboards

Cleankeys Inc. has released a firmware update for the Cleankeys wireless keyboards.

Logicon Caries Detection with ChairSide Imaging - An Industry First!

The Logicon Caries Detection system used exclusively with Kodak RVG IntraOral sensors is now available within ChairSide Imaging.

Windows 2008 Foundation Server

Until now, having a dedicated 'Server' Operating System has required a major investment. For some offices, it was a tough decision. Microsoft has simplified this choice with Foundation Server.

Is it Time to Update Your System?

In our last newsletter we talked about the compatibility of Tracker 10.42 with Windows 7, Microsoft’s newest operating system. With the addition of this new system to Microsoft’s arsenal, Microsoft will be ending support for Windows XP Service Pack 2 as of July 13th of this year.

Kodak adds integration to their Pan and Ceph units.

Clients interested in integrating Kodak extraoral imaging devices with ChairSide Imaging software can now do so.

eForms: Online New Patient Registration Form

 

We recently announced our launch of our new online service eTrack with our primary service, eForms: Online New Patient Registration Form. You’re invited to have a look at our new video we have now posted online with a demonstration of how this new service works.

Don't Put Your Data at Risk. Guard Your Information with BackTrack

Is your office backing up files on a regular basis? Do you have a “Plan B” if your backup fails?

Further Patient Education with Optio Lite

How many times have you recommended a procedure, or series of procedures, to a patient only to see the look of fear on their face?
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