Our People Make the Difference
In this era of amalgamations in the dental industry, dental offices are left with fewer options. These downsized operations have resulted in fewer specialized services and support personnel in favour of the 'Jack-of-all-trades' approach. The Bridge Network remains focused on one goal: designing, marketing and implementing intelligent software concepts that enhance the businesses and lives of our clients. To achieve our goal, we hire staff with several years of experience in the dental field and retain these talented individuals so they can continue to serve our customers. Rest assured that whether you are dealing with one of our Account Managers, Trainers or Technical Support Specialists you are working with a trained, loyal professional with vast experience.
Our People Are the Difference
We hire people with years of experience in the dental field. We guarantee that whether you are speaking to an Account Manager, Trainer or Technical Support Specialist, you are working with a trained, loyal professional with vast experience.
Our technical support experts go through a rigorous internal training period before they start assisting clients. We understand how important it is for you to be able to obtain thorough, timely solutions to your software issues and we take every step to ensure this happens on each support call. Clients consistently express how happy they are with the quality of our Technical Support team.
The Bridge Network's two principals have diverse working experience with computer technology. Having both completed the Co-operative Mathematics program at the University of Waterloo, itís their vision that contributes to the growth of The Bridge Network.
Our trainers have live working experience using Tracker. They are all certified trainers who not just know Tracker inside and out, but understand the environment in which itís used. Having implemented Tracker in more than 1100 offices, we know how people learn a new computer system. Training starts by showing offices how to enter relevant and timely patient data and focuses on helping users become comfortable with using the electronic schedules, as well as other critical clinical components. Once your staff is familiar with using Trackerís electronic schedules, learning the rest of the program is easy.
Our Account Managers do more than just demonstrate Tracker and its Clinical Applications; they work with you so you can understand and manage your account before and after you buy Tracker. Your Account Manager is with you every step of the way from ensuring a successful implementation of Tracker and its clinical applications, to training and making certain you are completely satisfied with your investment.
- Average Years of working within the dental field: 12 years
- Average Years of working with TBN: 8.5 years
- Average Years of working within the dental field: 17.8 years
- Average Years of working with TBN: 18.2 years
- Average Years of working within the dental field: 17.9 years
- Average Years of working with TBN: 11.4 years
- Average Years of working within the dental field: 22.3 years
- Average Years of working with TBN: 15.3 years